We've tried to make ordering as easy as possible. At check out time you can choose from the below payment methods:
- Credit Card (MasterCard & Visa)
- Phone Orders are always welcome! at
TERMS & CONDITIONS
Orders received before 12 noon and paid for with Visa or MasterCard are usually shipped the same day.
Back orders: The order will be shipped as complete as possible and as soon as possible, unless you specify no backorders.
International Shipping: The shipping rates listed on our site are based on US Priority Rates. On international orders, we will email the customer, the possible shipping options before shipping.
Delivery/Shipping: We make every effort to ship orders received before noon the same day. Our usual mode of shipping is US Priority unless other wise stated. On occasion, we do ship UPS when the size and weight of the of the package makes it more cost effective. Some "heavy" or "bulky" items may require additional shipping costs. You will be notified via email if this should happen and we will verify the additional fees before shipment takes place.
Return Policy: Return shipments require prior authorization. No returns will be accepted if the stencils or other packaging materials have been opened.
Restocking Fee: There is 15% restocking fee for any merchandise that is returned for reasons other than damage or defect.
|Mailing Address||Jean Hansen Publications
17 Kimberwick Court
Middlebury, CT, 06762
|jean @ jeanhansen.com
or click here to use our contact form